FAQ

Q1: What is Grandé Ship? 

A: Grandé Ship is a third-party logistics (3PL) company that provides tailored solutions for ecommerce businesses. We are committed to delivering efficient and hassle-free services.

Q2: Who founded Grandé Ship? 

A: Grandé Ship was founded by Oyinkansola Adeogun, an ex-ecommerce seller who experienced firsthand the challenges of finding a reliable 3PL provider.

Q3: What services does Grandé Ship offer? 

A: We offer a range of 3PL services including Warehouse Storage, Quality Inspection, Repacking, Barcode, Bundling, Kitting, Branding, Packing, Pick & Pack / eCommerce Order Fulfillment, Courier & LTL Rates Shopping, After Sale and Omnichannel 3PL. Our services are designed to meet the unique needs of each ecommerce business.

Q4: How does Grandé Ship ensure the efficiency of its services? 

A: Our team of experts leverages their deep understanding of the ecommerce landscape to provide seamless and efficient 3PL solutions. We use advanced technology to ensure accuracy and speed in our operations.

Q5: How can I start using Grandé Ship’s services? 

A: You can get started by contacting our customer service team. They will guide you through the process and help you choose the services that best fit your business needs.

Q6: How does Grandé Ship handle customer service? 

A: We believe in providing excellent customer service by E-mail, WhatsApp or by completing our Contact Form. Our team is available to answer your questions, resolve any issues, and ensure your satisfaction with our services.

Q7: What makes Grandé Ship different from other 3PL providers? 

A: Our commitment to providing personalized solutions sets us apart. We understand that every ecommerce business is unique, and we strive to provide services that align with your specific business goals.

Q8: Does Grandé Ship provide global shipping options? 

A: Yes, Grandé Ship ships internationally, with some exceptions. We have the capability to handle your logistics needs, no matter where your customers place their orders from.

Q9: How does Grandé Ship ensure the safety and security of my products? 

A: We have stringent security measures in place to ensure the safety of your products. Our warehouses are equipped with advanced security systems, and we follow best practices in handling and transporting your goods.

Q10: Are my goods insured? 

A: Clients should insure their goods through their insurance provider.

Q11: What are Grandé Ship's rates?

A: Rates will be discussed with our clients after accessing our client's needs.

We hope this FAQ addresses your queries. If you have any more questions, feel free to reach out to us via E-mail, WhatsApp or by completing our Contact Form. We’re here to help!